Terms & Conditions
2025-2026
Welcome to Stoked on Email. By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully.
1. Use of Services
Stoked on Email provides email marketing services to businesses. You agree to use our services only for lawful purposes and not to violate any applicable laws or regulations.
2. Payments and Refund Policy
All prices are listed in U.S. dollars (USD) unless otherwise stated.
All payments are final. No refunds will be issued once a service has been purchased or work has commenced.
By submitting payment, you acknowledge and agree to this no-refund policy.
3. Client Responsibilities
Clients agree to:
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Provide accurate and timely information required to complete work
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Approve, revise, or respond to submitted content within reasonable timeframes
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Maintain compliance with applicable email marketing laws (including CASL, CAN-SPAM, and GDPR, where applicable)
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Pay all invoices within Net 30 days of the invoice issue date unless otherwise agreed in writing
Failure to pay within the stated terms may result in service suspension or additional fees.
4. Intellectual Property
Unless otherwise stated, all strategies, copywriting, design materials, and deliverables produced by Stoked on Email remain our intellectual property until payment is received in full. You may not reproduce, distribute, or share them without written consent.
5. Limitation of Liability
We strive to deliver high-quality, effective, and compliant email marketing services. However, Stoked on Email shall not be held liable for:
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Lost revenue, sales, data, or business opportunities
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Legal issues resulting from client-provided content, email lists, or non-compliance
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Third-party platform issues (e.g., outages or bugs within Klaviyo, HubSpot, etc.)
Our total liability is limited to the amount you paid for the services in question.
6. Termination
We reserve the right to refuse or terminate service at any time for any reason, including but not limited to abuse, illegal activity, breach of these terms, or non-payment.
7. Changes to Terms
We may update these Terms periodically. Continued use of our services constitutes your acceptance of the revised Terms.
8. Contact
If you have questions or concerns about these Terms, contact:
Stoked on Email
Email: Max@stokedonemail.com